Secure & Confidential
Your information is kept safe and strictly confidential.
Secure access to your medical information, reports, and clinical documents with clear guidance on record requests, collection, and patient confidentiality.
Your information is kept safe and strictly confidential.
Includes consultations, diagnosis, test results, procedures and treatments.
Request your records online, in person or through an authorised person.
We aim to process requests as quickly as possible.
Your medical records include details of your visits, clinical notes, diagnostic test results, imaging reports, procedures, medications and discharge summaries. These records help ensure continuity of care and support your ongoing health and wellness.
Your records may include:
Choose the method that is most convenient for you.
Complete a medical records request form online or at the hospital.
Present a valid Oman ID or passport. For third-party requests, authorisation is required.
Our team will verify your request and prepare your records. Processing time may vary depending on the type and volume.
Collect your records in person or receive them electronically (where available).

You may request a medical report explaining your medical situation, as per the rules and regulations followed by the hospital. Ask your treating doctor or the Medical Records team.
Yes. Every inpatient receives a discharge summary, prepared as part of the discharge process along with any prescriptions, certificates and insurance documents.
Attendance certificates and sick leave are issued based on the recommendations of your treating doctor.
You have the right to protect your privacy and medical information. Clinical discussions and medical files are treated as confidential by every member of staff.
Send us a request and our medical records team will get back to you.
MPH AI Assistant
Online · Al Khuwair, Muscat
An assistant, not a clinician. In an emergency call +968 2458 3790.