Medical Records & Patient Information

Secure access to your medical information, reports, and clinical documents with clear guidance on record requests, collection, and patient confidentiality.

Medical Records & Health Information
Secure & Confidential Access
Reports & Document Support

Secure & Confidential

Your information is kept safe and strictly confidential.

Complete Care History

Includes consultations, diagnosis, test results, procedures and treatments.

Easy Access

Request your records online, in person or through an authorised person.

Timely Processing

We aim to process requests as quickly as possible.

WHAT ARE MEDICAL RECORDS?

Your Complete Health Information

Your medical records include details of your visits, clinical notes, diagnostic test results, imaging reports, procedures, medications and discharge summaries. These records help ensure continuity of care and support your ongoing health and wellness.

Your records may include:

  • Consultation notes
  • Test and laboratory results
  • Radiology and imaging reports
  • Diagnoses and treatment plans
  • Procedures and surgery reports
  • Medications and prescriptions
  • Discharge summaries
  • Vaccination records (where applicable)
HOW TO REQUEST

Request Your Medical Records

Choose the method that is most convenient for you.

  1. 1

    Submit Your Request

    Complete a medical records request form online or at the hospital.

  2. 2

    Provide Identification

    Present a valid Oman ID or passport. For third-party requests, authorisation is required.

  3. 3

    Processing

    Our team will verify your request and prepare your records. Processing time may vary depending on the type and volume.

  4. 4

    Receive Your Records

    Collect your records in person or receive them electronically (where available).

Who Can Request?

  • Patients (with valid ID)
  • Parents or legal guardians (for minors)
  • Authorised representatives (with a signed consent form)
  • Other healthcare providers (with patient consent)

Important Information

  • A valid Oman ID or passport is required.
  • Third-party requests must include a signed authorisation letter and a copy of the patient's ID.
  • Some records (e.g. sensitive information) may be subject to additional approval.
  • There may be a nominal fee for copies, in accordance with MOH guidelines.
  • Processing times may vary based on the type and volume of records requested.
COMMON QUESTIONS

Frequently Asked Questions

You may request a medical report explaining your medical situation, as per the rules and regulations followed by the hospital. Ask your treating doctor or the Medical Records team.

Yes. Every inpatient receives a discharge summary, prepared as part of the discharge process along with any prescriptions, certificates and insurance documents.

Attendance certificates and sick leave are issued based on the recommendations of your treating doctor.

You have the right to protect your privacy and medical information. Clinical discussions and medical files are treated as confidential by every member of staff.

Muscat Private Hospital

Need a Copy of Your Medical Report?

Send us a request and our medical records team will get back to you.