Review our terms and conditions, patient responsibilities, service policies and general guidelines.
By accessing or using this website, you confirm that you have read, understood and agree to these Terms & Conditions. If you do not agree with them, please do not use the website.
These Terms apply to all visitors, including patients, family members, healthcare professionals and general users.
This website is provided to share general information about Muscat Private Hospital, our specialties, services, facilities and healthcare team, and to allow you to contact us or submit requests such as appointment enquiries.
You may use the website for lawful, personal and non-commercial purposes only. You agree not to misuse the website, interfere with its operation or security, attempt unauthorised access to any part of it, or use it in any way that breaches applicable laws of the Sultanate of Oman.
We aim to keep the website accurate and available, but we may update, modify, suspend or withdraw content or functionality at any time.
The health and medical information on this website is provided for general informational purposes only. It is not medical advice and does not replace consultation, examination, diagnosis or treatment by a qualified healthcare professional.
You should not use information on this website to diagnose or treat a health condition, and you should not delay seeking or disregard professional medical advice because of something you have read here. Individual medical needs vary, and only a treating clinician who has assessed you can advise on your specific condition.
Descriptions of treatments, procedures, technologies or outcomes are general in nature. They do not represent a promise or guarantee of any particular result, and the availability of any service depends on clinical assessment and the hospital's current capabilities.
Submitting an appointment request, enquiry or registration form through this website is a request only. It does not create a confirmed appointment.
An appointment is confirmed only when the hospital contacts you and confirms it through our official channels. Availability of doctors, clinics, dates and times is subject to change.
Details of consultation arrangements, fees, payment, insurance acceptance, rescheduling and cancellation are governed by the hospital's applicable policies in force at the time of service, which are available from the hospital on request. Healthcare services are provided in accordance with the hospital's licence and the requirements of the Ministry of Health, Directorate General of Private Health Establishments.
This website must never be used in a medical emergency.
Website forms, enquiry messages, email and social media channels are not monitored continuously and are not an emergency contact method.
If you or someone else is experiencing a medical emergency, call the national emergency number 9999 immediately, or go directly to the nearest Emergency Department, including our own Emergency Department, without waiting for a response from this website.
When using this website, you agree to:
You are responsible for the accuracy of the information you provide. Incorrect details may delay or prevent us from responding to your request.
We respect the confidentiality of your personal and health information and handle it in line with the Personal Data Protection Law issued by Royal Decree 6/2022, as amended, its Executive Regulation issued by Ministerial Decision 34/2024, and applicable Ministry of Health requirements relating to patient information and medical records.
Health data is treated as sensitive data and is subject to additional safeguards and, where required, prior approval from the competent authority.
Our Privacy Policy explains in detail what personal data we collect, why we collect it, the legal basis and consent we rely on, how long we retain it, when it may be shared, how it is protected, and the rights available to you as a data subject, including how to contact our Data Protection Officer. Please read the Privacy Policy together with these Terms.
All content on this website — including text, images, video, graphics, logos, trademarks, design elements and layout — is owned by Muscat Private Hospital or used under licence, and is protected under the copyright and intellectual property laws of the Sultanate of Oman.
You may view, download or print content for personal, non-commercial reference. Any other use, including reproduction, republication, modification, distribution or commercial exploitation, requires our prior written permission.
This website may contain links to external websites operated by third parties, provided for convenience or general reference only.
We do not control these websites and are not responsible for their content, accuracy, availability, security or privacy practices. Accessing a third-party website is at your own discretion, and we recommend reviewing that website's own terms and privacy policy.
We take reasonable care to ensure that the information published on this website is accurate and current. However, the website is provided on an "as available" basis, and we do not warrant that it will always be uninterrupted, error-free or free from technical issues.
To the extent permitted by law, Muscat Private Hospital is not liable for loss or damage arising from reliance on general website content, from technical faults or interruptions in website access, or from the content of third-party websites.
Nothing in these Terms limits or excludes any liability or right that cannot lawfully be limited or excluded under the laws of the Sultanate of Oman. In particular, these Terms do not exclude or limit liability for professional medical negligence, or for death or personal injury caused by negligence, and they do not affect your rights in relation to the clinical care you receive from our doctors and healthcare team.
We may update these Terms & Conditions from time to time to reflect changes in our services, our website or applicable regulations in the Sultanate of Oman.
The updated version takes effect once published on this page, and the "Last updated" date will be revised accordingly. Continued use of the website after publication indicates your acceptance of the updated Terms.
These Terms & Conditions, and your use of this website, are governed by and interpreted in accordance with the laws of the Sultanate of Oman.
Muscat Private Hospital is a licensed private healthcare establishment operating under the supervision of the Ministry of Health, Directorate General of Private Health Establishments, and in accordance with applicable Omani healthcare legislation and regulations.
Any dispute relating to this website or these Terms falls under the jurisdiction of the competent courts of the Sultanate of Oman.
If you have any questions about these Terms & Conditions, or about the content of this website, please contact us using the details published on our Contact page.
For questions about how your personal or health data is handled, please refer to our Privacy Policy, which sets out the appropriate contact route for data protection enquiries.
Our team is available to assist with enquiries regarding our policies, terms of use, and general conditions, ensuring you have the information you need.
MPH AI Assistant
Online · Al Khuwair, Muscat
An assistant, not a clinician. In an emergency call +968 2458 3790.