Share Your Experience
Tell us about your visit, care or overall experience.
If you have a concern about your care, safety, or hospital experience, our team is here to listen, review your feedback, and guide you through the appropriate process with confidentiality, respect, and transparency.
Tell us about your visit, care or overall experience.
Your feedback helps us enhance our services.
Together, we can create a safer and more caring environment.
You can also share your feedback or complaint through the following channels:
We follow a clear and fair process to ensure your concerns are addressed.
We acknowledge your feedback or complaint as soon as possible.
Our team carefully reviews the details and investigates.
We will update you on the outcome within a reasonable timeframe.
Your feedback helps us improve our services and prevent future issues.
All feedback and complaints are treated with strict confidentiality and in accordance with Ministry of Health regulations.
All concerns are reviewed objectively and fairly, without fear of reprisal.
To resolve concerns, improve our services and ensure the best possible experience for all patients and visitors.
Tell us about your experience so we can keep improving.
MPH AI Assistant
Online · Al Khuwair, Muscat
An assistant, not a clinician. In an emergency call +968 2458 3790.